ELLA'S SANCTUARY
CODE OF CONDUCT
To ensure a safe, respectful, and supportive environment for both client and practitioner, the following guidelines must be observed:
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Age Requirement: Clients must be at least 18 years of age.
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Sobriety: Both client and practitioner agree to be free of mind-altering substances and fully capable of giving informed consent during each session.
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Health Disclosure: Clients agree to disclose any physical or psychological conditions that may affect the nature or safety of the session.
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Consent and Boundaries: Both client and practitioner commit to practicing ongoing, active consent and maintaining clear personal boundaries at all times.
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Mutual Comfort: Sessions are collaborative. Communication is encouraged throughout to ensure mutual comfort and emotional safety.
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Platonic Practice: This is a strictly platonic service. Both parties agree not to pursue, encourage, or respond to sexual arousal in any form.
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Dress Code: Both client and practitioner must remain fully clothed at all times. At a minimum, tank tops and outerwear-style shorts are required.
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Hygiene and Scents: Clients are expected to practice excellent personal hygiene and refrain from using perfume, cologne, or heavily scented products.
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Confidentiality: Client confidentiality will be maintained and respected at all times.
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Right to End Session: Either the client or practitioner may end a session at any time. If a session is terminated due to a client’s violation of this Code of Conduct, no refund will be issued.
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Identity Verification: Clients agree to use their real name and provide valid identification if requested.
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Communication Boundaries: Communication outside of sessions must remain limited to scheduling, rescheduling, or matters directly related to a recent or upcoming session.
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Punctuality: Sessions will begin and end at the scheduled time. If a client arrives late, the session will still end at the original end time.
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Cancellations and No-Shows: Cancellations made with less than 24 hours' notice require full payment, which may be credited toward a future session. No-shows without payment will be prohibited from booking future sessions.
